Reservations Agent

What you’ll do…

• Manage new and existing individual rooms reservations through telephone, email and website reservations
• Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met, but exceeded
• Keep an eye on our booking channels
• Maximise revenue and identify sales opportunities
• Work with corporate clients/bookers and agents
• Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met, but exceeded.
• Communicate with the Front Office Team or Restaurants Teams to facilitate the guests’ stay
• Step in for the Reservations Supervisor or Manager when needed

What we're looking for...

• A previous experience in hotel reservations is preferred but not mandatory – it’s all about how you contribute to the team! We can teach you everything you ...