Reservations Agent

Reservations Agent

Whites of Wexford are currently recruiting for an experienced Reservations Agent to join the team.

The ideal candidate for this role will be a confident, organised person who has excellent attention to detail and guest care skills. A flexible attitude towards shift work is essential as midweek and weekend work is a prerequisite for the role.

This role is full-time, primarily working Tuesday to Saturday.

Key Duties & Responsibilities:

1. Answer in-coming calls and emails from prospective guests, corporate clients, tour operators and travel agents. Ensuring that all are dealt with in a prompt, efficient and professional manner.
2. To answer the hotel telephone to the agreed company standards.
3. To anticipate guests needs and ensure that the level of service provided is above and beyond...