Reservations Operations Lead - Immersive Guest Experience

What You'll Get Up To

• Inspire your team to deliver the owners vision, to bring a unique and immersive dining experience to our guests.
• Show your experience and capability for managing high volume operations and busy service periods.
• Demonstrate an in-depth knowledge ofbooking systems such as Seven rooms and understanding customers specific needs to deliver a unique experience.
• Adapt your style to different situations and different customer requirements.
• Inspire the team to deliver impeccable service with unwavering attention to detail to our guests.
• Willingness to share your knowledge with junior members of the team so they are continually learning and developing.

Health & Happiness

• Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
• Cycle to work scheme
• Bespoke staff food menu designed by all our head chefs
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