RESERVATIONS TEAM LEAD

𝑷𝑶𝑺𝑰𝑻𝑰𝑶𝑵: 𝑹𝒆𝒔𝒆𝒓𝒗𝒂𝒕𝒊𝒐𝒏𝒔 𝑻𝒆𝒂𝒎 𝑳𝒆𝒂𝒅

ABOUT POSITION:

A dynamic hospitality group is seeking an experienced and driven Reservations Team Lead to oversee a central reservations team. This role is ideal for a detail-oriented individual who thrives in a fast-paced environment and is passionate about delivering seamless guest experiences while driving revenue growth.

 

REQUIREMENT:

* RSA ID and legal residence essential

* Minimum 6 years’ experience in a reservations department or travel/tourism call centre

* Proven experience as a Senior Reservations Consultant or Team Lead

* Strong leadership and team management skills

* Excellent computer skills (MS Office, Excel, PowerPoint)

* PMS knowledge (eRES, Nebula, Opera, Apex, CRM systems) advantageous

* Stro...