Residences Concierge_The Ritz-Carlton Residences, Hanoi

**Additional Information**
**Job Number** 26061696
**Job Category** Rooms & Guest Services Operations
**Location** 22 Pho Hang Bai, Hang Bai, Hoan Kiem, Hanoi, Viet Nam, Viet Nam,
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

+ Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
+ Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction.
+ Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activit...