Restaurant general manager (succession pathway)

Location: Garden Route Region Initial Deployment: KFC Voorbaai (Initial Training at Voorbaai or Heiderand) Future Scope: Heiderand, Kwanonqaba, Plettenberg Bay, George, Oudtshoorn Overall Purpose of the Position The purpose of this role is to manage a restaurant within the policies and guidelines of the company to build a great team, ensure customer satisfaction and profit maximization. The Restaurant General Manager (RGM) will perform hands‑on work to train and develop employees, respond to customer service needs, and model appropriate behaviours in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. This role forms part of a structured succession pathway, starting with a supervised training phase at Voorbaai or Heiderand before assuming full RGM responsibilities. Successful progression depends on passing all required training modules and certification assessments. Key Perfor...