Restaurant Supervisor

Restaurant Supervisor

Responsibilities

• Support all food and beverage staff to provide the highest level of customer care and consistent service delivery.
• Keep the restaurant and rooms clean and well‑presented and assist with cleaning and housekeeping duties.
• Maintain all food and beverage areas to the best possible standards, regarding cleanliness and safety.
• Maintain an awareness of business levels throughout the hotel, highlighting potential busy periods and taking proactive management actions at peak times.
• Present and serve food and beverage in the correct manner and ensure the required accompaniments are offered.
• Ensure all guests are received in a friendly and welcoming manner and courteously shown to their seats.
• Display full knowledge of all items on the menu.
• Anticipate guest needs and proactively exceed guest expectations at all times.
• Ensure all feedback is recogni...