Retail Operations Manager - Lead Sales & Customer Experience

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Our Operations Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, maintaining high operational standards and smashing commercial targets.

Responsibilities

• Overseeing the store operations to maximise profitable sales and growth
• Take the lead in creating a great place to work for everyone, whilst allowing your team the opportunity to develop within Dobbies
• Sparking your team's passion for delivering the best in-store experience possible by creating a brilliant customer journey and experience
• Working closely with our central support teams, maintaining excellent communication to improve our business
• Ensuring all health & safety regulations are carried out across the store, whilst caring for employee and customer welfare
• Take a lea...