RETAIL OPERATIONS OFFICER - WATERFORD

JOB SUMMARY



Responsible for the operational support of branches and compliance teams to ensure appropriate administration, efficiency, sound operational processes, and compliance. Oversees and ensures the branches service quality, physical security, audit integrity, and efficient performance of personnel. Maintains communications between branches and upper management. Provides support, guidance, and training to staff. Assists with the day-to-day of BSA, Operations, and other operational issues as needed.



Accountable for adhering to the Bank’s BSA, AML and Office of Foreign Asset Control (OFAC) applicable policies. Employee must follow specific unit procedures developed in compliance with the policies. Employee is also responsible for reporting any suspicious activity and/or transactions in accordance with the Bank’s processes and comply with any mandatory BSA, AML and OFAC training assigned.  



ESSENTIAL JOB FUNC...