Retail Reliability Operations Lead

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

**Position Summary**

The Lead, Retail Reliability Operations is accountable for ensuring stability, resilience, and rapid recovery of critical retail systems across Retail Pharmacy, Front Store, and MinuteClinic environments. This role serves as a key integrator across incident operations, Site Reliability Engineering (SRE), engineering teams, and observability functions to proactively reduce disruption, improve system performance, and enhance the end-to-end customer and store experience.

In addition to leading high-impact i...