Retail Relief Security Officer

Responsibilities

• Protect customer’s property, people, and assets following Assignment Instructions (AI’s) and any changes.
• Deliver results meeting or exceeding KPIs and Service Level Agreements to aid contract retention.
• Fully complete all tasks and duties on site as defined in AI’s.
• Review and suggest amendments to AI’s to improve service level.
• Ensure compliance with all policies, legal and regulatory requirements, and industry legislation (front‑line licence and CCTV PSS SIA Licence).
• Follow all instructions and procedures without unnecessarily challenging authority.
• Maintain professional conduct in challenging situations and with customers.
• Use technology to achieve key work objectives and develop knowledge through ongoing professional development.
• Look out for and report health & safety hazards promptly.
• Use common sense and initiative to involve others if a situation be...