Retail sales consultant

Minimum Requirements Previous experience in luxury retail, jewellery, or high-end client service Strong interpersonal skills with the ability to build rapport and trust Well-presented, detail-oriented, and highly organised Comfortable working in a client-facing, appointment-based environment Ability to balance sales support with exceptional service delivery Professional and confident in handling high-value items and clientele Key Responsibilities Welcome and host clients in-studio, ensuring a warm, professional, and personalised experience Manage client arrivals, appointments, and overall studio flow Serve refreshments and maintain a relaxed, premium environment Assist with engagement ring consultations and jewellery enquiries Support the Head of Sales with client follow-ups, communication, and sales administration Guide clients through initial product selections and answer basic product queries Manage jewellery collections, deliveries, and client handovers Handle intake and return of ...