Retail Services Team Lead at Calgary Zoo

Grow your leadership experience as a Permanent Part Time Retail Services Team Lead at the Wilder Institute/Calgary Zoo. Provide exceptional guest service while leading retail operations smoothly.
Become a vital part of the team at the Wilder Institute/Calgary Zoo as a Retail Services Team Lead. This role supports daily operations across assigned retail venues, emphasizing customer engagement and operational excellence. You will assist in mentoring team members, all while ensuring a memorable experience for visitors.
Key Responsibilities:
• Deliver high-level customer service and guest engagement
• Support daily retail operations and sales targets
• Maintain cleanliness and stocking of retail spaces
• Assist with ride operations and equipment rentals
• Mentor and train new team members on best practices
Requirements:
• High School Diploma required
• Two years of retail experience is essential
• Strong customer service and problem-solving skills
• Abil...