Retail Team Leader

The Retail Team Leader is responsible for managing and supervising the operations of assigned pharmacies in compliance with UAE Health Authority (DHA / DOH / MOH) regulations. The role ensures excellence in customer service, prescription accuracy, sales growth, staff performance, inventory control, and regulatory compliance.

The position serves as the operational link between pharmacy teams and the Area Manager to drive business performance while maintaining professional and ethical pharmacy practice.

• Ensure all pharmacy operations comply with UAE Health Authority regulations, company SOPs, and ethical pharmacy standards.
• Supervise accurate dispensing of prescriptions and ensure proper documentation, controlled drug registers, and record maintenance.
• Conduct regular audits, inventory checks, expiry management, and loss-prevention activities.
• Ensure compliance with temperature control, hygiene standards,...