Retail Team Leader

Our Retail Team Leaders play an essential role in delivering an exceptional customer experience across our stores - driving sales, promoting customer loyalty and ensuring high standards, whilst supporting the management team.

Responsibilities

• Giving great customer service by helping customers with various transactions across the store
• Supervising stock processes and procedures, maintaining the retail stock and financial systems
• Highlighting key issues, processing stock transactions such as transfers, wastage and receipts
• Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership
• Offering a helping hand with customer queries through high-quality product knowledge
• Working with your team to maintain the cleanliness and upkeep of your department
• You will also be responsible for supporting and coaching other members of staff and deputising for management i...