Retail Training Manager, SEA

Mission:
Reporting to Retail Excellence Director SEAA, the Retail Training Manager is responsible for the development and execution of impactful & effective learning initiatives in Southeast Asia markets.

This role will partner closely with Retail and Store Management teams to elevate product knowledge, selling capabilities, client experience, and leadership development. He/she will also ensure an alignment with the Maison's standards, regional business priorities, and commercial objectives.

Key Responsibilities:
Training Development & Excellence

• Develop and deliver retail training initiatives focusing on brand &product knowledge, selling ceremony, and luxury client experience tailored to business requirements
• Inspire & motivate SEA field sales force via in-store and virtual training sessions as well as digital learning modules, to drive action planning to achieve retail excellence
• Collabo...