Retention Agent

The role of Customer Relationship Specialist is really important to us. You will be responsible for assisting and retaining current, UK Fuels clients and looking to provide solutions for their needs.

There are also opportunities for a Team Leader role in this area

We would love to welcome you to our Crewe Eurocard office, working hours of Monday-Friday 8:30am – 5:00pm. 

Your responsibilities day to day will be… 

• Making a high number of outbound telephone calls, looking to retain and service our customers.  
• Maintaining a positive relationship between Radius and our customers  
• Answer questions about products or Radius as business 
• Drive retention, taking on feedback and putting it in to practice. 
• Offering services based on customer requirements. 
• Driving sales and upsell on Radius products and services. 

What do w...