Rider Experience & Engagement Strategy Lead

Delivery Hero SE, based in Dubai, is searching for a professional to lead rider retention and engagement strategies. The ideal candidate will help design and manage a structured rider loyalty framework and analyze retention data to tackle churn effectively.

With 5-8 years of experience managing a large workforce, the role requires a strong analytical mindset and excellent communication skills in English. Previous experience in delivery companies is highly desirable, and the position is vital for enhancing rider loyalty and satisfaction.