Room Attendant

Montcalm Royal London House – Room Attendant

Overview

The Room Attendant is responsible for ensuring the highest standards of cleanliness, comfort and presentation within guest rooms and public areas. The role involves thorough cleaning, replenishing amenities, reporting maintenance issues, and ensuring guest satisfaction through attentive and personalized service. Room Attendants play a key role in creating a welcoming and hygienic environment, contributing directly to the guest experience and the hotel's reputation for excellence.

Key Responsibilities

• Greet hotel guests with a warm welcome and smile.
• Thoroughly clean and service guest rooms, suites, and public areas according to the hotel’s high standards.
• Replace linens, towels, and amenities with fresh, high-quality items.
• Ensure all furniture, fixtures, and equipment are in excellent condition and report any maintenance issues promptly.
• Vacuu...