Room Bookings Officer

Overview

The Room Bookings Officer is based within the Central Timetabling Team in IT Services and works with stakeholders to deliver a high-quality room bookings service. Working under the direction of the Senior Timetabling and Room Bookings Officer, you will deliver the service and continue to improve and refine the way the service operates. You will act as the first point of contact for room booking queries. You will liaise with students, staff and external guests to make and amend room bookings that meet the needs expressed, adhering to appropriate university policies and procedures in respect of room booking and usage. You will also be involved in the maintenance and use of relevant IT systems used for room booking and management. Other responsibilities will include involvement in room surveys and identification of relevant risks and issues.

Main duties and responsibilities

• Act as the initial point of contact for University room bookings, i...