Room Service Order Taker (Saudi National)

Position Purpose

Driven by Mövenpick’s philosophy of doing ordinary things in an extraordinary way, the In-Room Dining Attendant delivers a premium, seamless, and personalized dining experience directly to our guests' rooms and residences. This role acts as a primary touchpoint for upscale service, ensuring impeccable food safety, timing, and genuine Swiss-Saudi hospitality.

Key Responsibilities & Duties

1. Guest Service & Order Management

• Answer In-Room Dining phone calls promptly and professionally, using approved Mövenpick telephone etiquette.

• Demonstrate extensive knowledge of the food menu, beverage lists, daily specials, and ingredients to provide upsells and tailored recommendations.

• Accurately record guest orders, dietary restrictions, and special requests in the POS system (e.g., Symphony/Sunsystems).

• Coord...