Rooms Division Manager

A fantastic opportunity for a Rooms Division Manager has just become available here at Leonardo Hotels. The successful applicant will manage all Guest Service operational areas.

As a Rooms Division Manager you are responsible for managing all aspects of Guest Service operational areas to deliver an excellent guest experience. The Rooms Division Manager will also be required to ensure that all operational, quality, and administrative functions are carried out properly. Specifically, you will be responsible for performing the following tasks to the highest standards:

What you can expect:

• Management of the day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Supervises st...