RSA Head of Platform - UK & Ireland

About the role

We are looking for a highly experienced Platform Leader to lead the end‑to‑end delivery, and performance of a large‑scale Roadside Assistance (RSA) operations platform for our global clients. The candidate will be based in UK and Ireland and will serve as the central leader for managing and expanding RSA operations across all UK and Ireland Business Partners.

This is a strategic and operational leadership role that requires strong platform management experience, deep understanding of operations, stakeholder management capabilities, and the ability to build and scale high‑performing teams in the UK.

What you will do

Platform Ownership & Strategic Execution

• Take full ownership of the RSA operations platform for internal operations management
• Lead the end‑to‑end platform delivery, including workforce planning, process mapping, technology integration, and performance governance
• Ensure seamless plat...