RWVMM - House Experience Agent

We are seeking an experienced and passionate Butler Supervisor to lead our Butler team in delivering exceptional, highly personalized service to our VIP and key guests. This role ensures seamless coordination across all touchpoints of the guest journey—from pre-arrival to post-departure—while maintaining the highest standards of luxury hospitality and driving guest loyalty.

Key Responsibilities

• Oversee the delivery of anticipatory, personalized service throughout the entire stay lifecycle.
• Act as the primary point of contact for VIP guests, ensuring all preferences and special requests are met.

Guest Experience Leadership

• Oversee the delivery of anticipatory, personalized service throughout the entire stay lifecycle.
• Act as the primary point of contact for VIP guests, ensuring all preferences and special requests are met.

Operational Excellence

• Supervise and guide t...