Sales and Admin Agent | Cape Wine Academy | Johannesburg | Gauteng

Cape Wine Academy is looking for a dynamic and service-oriented Sales and Admin Agent to join our team in Gauteng . We’re seeking someone who is passionate about people, confident in communication, and eager to contribute to a growing and respected brand in the wine education space.

Key Responsibilities

1. All incoming queries will be navigated based on the category of the query and in an efficient and effective manner. These queries include email, website and telephonic queries.
2. When an incoming query pertains to interest in a course, an infographic on how the booking process works is sent together with the brochure for the course and follow-up communication is timeously handled.
3. Persuasive selling for all queries to guide and convince potential students and clients to book for courses. Actively advancing the sales pipeline to encourage sales.
4. Detailed segmentation by channel, client, and stu...