Sales and Customer Service Excellence Manager

We are seeking a forward-thinking and driven Sales Operations Manager to spearhead our Customer Care and Operations Team. This pivotal role is designed for those passionate about blending the art of sales with the science of operational excellence, ensuring both customer service brilliance and impressive sales revenue growth.
**Core Responsibilities**:
- **Champion Customer Engagement**: Lead by example in delivering exceptional customer service, setting a high standard for the team and fostering lasting customer relationships that drive sales and repeat business.
- **Strategic Sales Team Leadership**: Recruit, mentor, and empower a high-performing sales and customer service team. Focus on developing their skills through targeted training programs, emphasizing CRM mastery, sales techniques, and customer interaction strategies to enhance sales effectiveness.
- **Drive Sales Revenue Growth**: Take a hands-on approach to exceed quarterly sales targets. Implement innovative sal...