Sales Assistant

Description We are looking for a detail-oriented Sales Assistant to support customer orders and provide responsive service from our Aurora, Ohio location. This position plays an important part in keeping order records accurate, resolving issues efficiently, and helping customers receive timely information about products and deliveries. The ideal candidate is organized, communicates well across departments, and is comfortable managing multiple tasks in a fast-paced sales environment.

Responsibilities:
• Review incoming orders carefully to confirm pricing, quantities, and customer-entered information are accurate before processing.
• Build positive, dependable relationships with customers by providing attentive service and consistent follow-up.
• Maintain accurate customer account records within company systems to support reliable order management and reporting.
• Investigate shipment concerns, order issues, and related discrepancies, then coordinate timely solutions...