Sales Assistant - Full Time (40H) - Madrid (M/F)

Full time Sales Assistant (M/F)

Reporting to the Store Director, your main responsibilities will be:

Delivering a unique customer experience

• Make the customer the priority of the apartment to ensure optimal customer service.
• Embode the Sezane spirit and style through impeccable presentation (grooming standards).
• Welcome your customers with generosity and empathy to offer them the best possible experience.
• Consider the personality of your customers to identify their desires.
• Introduce the brand and our different universes/products.
• Be an ambassador for the brand's omnichannel approach (apartment and web).
• Show curiosity and develop an in-depth knowledge of the brand and products.
• Be proactive in suggesting specific actions to make the customer experience memorable and unique.
• Handle complaints and customer dissatisfaction to satisfy and retain our customers.
• Know our CSR ...