Sales Call Centre Agent

Requirements :

• Matric qualification is required.


• A minimum of 2–5 years’ experience in sales is required.


• Banking services experience is advantageous.


• Proven experience in outbound sales applications is essential.


• Understanding of compliance and KYC principles is advantageous.


• Proficiency in Microsoft Office, with strong Excel skills.

Responsibilities :

• Meet the set standards of sales productivity and quality to achieve set KPIs and financial targets.


• Ability to multi-task, managing new, in-progress, and decisioned applications in a structured and focused manner.


• Contacting and following up with customers to request additional documentation and information required for application completion and sales conversions.


• Demonstrate a good understanding of company rules and policies.


• Proactive...