Sales Executive - Long stay (Reactive)

POSITION PURPOSE

The Sales Executive – Long Stay (Reactive) is responsible for managing and converting all reactive long stay enquiries received through various channels including emails, calls, walk‑ins, in‑house guests, corporate housing portals, and referrals.

The role focuses on delivering exceptional guest experience from enquiry stage until post‑departure while ensuring timely follow‑up, smooth coordination with operational departments, contract management, payment tracking, guest relations, renewals, and retention of long stay business.

The Sales Executive is expected to maximize conversion opportunities, maintain strong relationships with guests and corporate partners, and ensure all long stay processes are executed in line with hotel standards and policies.

Strategic commercial decisions, rate approvals, exceptions, negotiations outside approved parameters, escalations, and key account discussions remain under the direction and approval ...