Sales Support

Description We are looking for a detail-oriented Sales Support specialist to join our team on a contract basis. This role focuses on helping customers and internal teams through accurate order processing, timely communication, and dependable coordination across shipping and sales activities. The ideal candidate is organized, responsive, and comfortable managing multiple priorities in a fast-paced support environment.

Responsibilities:
• Process customer purchase requests in the order management system with a high degree of accuracy and attention to detail.
• Examine incoming orders to confirm pricing, item information, quantities, and delivery details before submission.
• Communicate order progress and status updates to customers, sales representatives, and cross-functional teams.
• Monitor shipments and work with carriers, warehouse personnel, and logistics contacts to address delivery exceptions.
• Handle questions related to order fulfillment, backordered ite...