Opportunity Description
Job Description:
Pay Range: $75hr -$80hr
Responsibilities:
Lead architecture design and endtoend solutioning for the enterprise contact center ecosystem including but not limited to Salesforce CRM SFMC Financial Service Experience cloud all integrations. AI capability Salesforce Agentforce Einstein: Serve as technical advisor and SME on architecture best practices particularly for highvolume realtime customer engagement platforms. Map data flow and integration architecture between technology stack to drive personalization and insightdriven agent. Define and maintain reference architectures technology standards and patterns that support scalability security and performance goals. Partner with product managers developers and security teams to align technical design with business goals and compliance requirements. Proactively identify architectural risks technical debt and modernization...
Full-time
Computer Occupations