Salesforce Business Analyst - Lead-to-Order

Senior Business Analyst (Salesforce) | 6-Month Contract | Hybrid working - Staines

We are seeking an experienced Senior Business Analyst to join a large-scale Salesforce transformation programme focused on optimising Lead-to-Order processes across Sales, Commercial, Contracting, Billing, and Finance functions.

This is a hands-on role requiring a strong BA who can independently lead workshops, challenge stakeholders, and translate complex business requirements into clear, structured deliverables for architecture and delivery teams.

Key Responsibilities

• Lead requirements workshops across Salesforce CRM, CPQ, contract management, and billing workstreams
• Gather, analyse, and document business and functional requirements
• Produce As-Is and To-Be process maps and conduct gap analysis
• Work closely with Solution Architects, delivery teams, and third-party vendors
• Support Salesforce so...