Opportunity Description
Role
We’re looking for a dedicated, full‑time Sample Receipt Officer to join a supportive team with a strong focus on client services and teamwork to ensure successful submission of samples for our laboratory.
This is a fixed‑term position covering parental leave. Working schedule is Monday to Friday 08:30‑17:00.
Responsibilities
- Build and maintain strong client relationships whilst ensuring prompt, professional communication and effective resolution to queries.
- Receive samples from clients and couriers; sort and label a variety of food samples with strong accuracy.
- Register samples into the Laboratory Information Management System (LIMS) for lab analysis.
- Collaborate with internal and external stakeholders to ensure successful sample submissions.
- Market ALS services and assist them with method selection and technical guidance.
- Perform investigations as needed.
- Monitor and priori...