SAP - HR/Payroll, Functional Consultant

Position Summary

The Sr. Support Engineer, SAP HR/Payroll is responsible for providing exceptional remote-based support for mission-critical SAP HR/Payroll applications as part of our global customer support team. The role includes researching and troubleshooting issues, providing advice and solutions, configuring, testing, and delivering fixes in complex, integrated environments. It requires functional experience, integration knowledge, implementation and support expertise, and the ability to diagnose and resolve issues. Knowledge of UK payroll, legal reporting, and country-specific infotypes is required.

Essential Duties and Responsibilities

• Solve customer issues using methodical troubleshooting based on expert knowledge of SAP HR/Payroll functionality and technology in complex ERP environments.
• Work closely with customers as issues arise to understand their needs, support business change and deliver a consistently high-quality custom...