Saudi Aftersales Leader: Field & Warranty Ops

Your Role: The purpose of this role is to serve as the primary contact for dealers’ aftersales inquiries, provide expert remote and on-site support for retail business, best in class service line customers experience, technical and warranty support as well as assistance to the AMEO’s dealer network to identify areas of opportunity to improve existing and develop new revenue streams, enhance service quality and reception processes to achieve the highest level of customer satisfaction.

What You’ll Do:

Key Responsibilities:

The responsibilities for this position are broken down as follows: Local (applicable to the AMEO only), Regional (applicable to GMIO) and Global (applicable across GM-defined regions)

Retail business Management

• Lead dealers to complete AMEO Business Plan w/ focused and targeted action items to achieve Service retention, Retail Part...