Scrum Master (UAE Nationals only)

Zurich Middle East is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.

Reporting to Senior Manager – Business Transformation, as Scrum Master you are expected to drive excellence in delivery of customer experience innovation across partner and cross‑functional business unit teams, putting customer design and enabling technologies at the heart of new products and propositions.

• Managing and steering innovation projects that define unique end-to-end customer journeys to deliver transformative, trusted and consistent brand experiences at every touchpoint.
• Bringing knowledge of customer experience, innovation and new technologies to collaborate with and influence cross‑functional teams to reimagine customer engagement around key “moments of truth”, driving...