Opportunity Description
You will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems.
Responsibilities:
Receiving and resolving escalated tickets from First Line Service Desk.?
Diagnosing and resolving more complex technical issues that cannot be resolved at first line.?
Escalating issues to Infrastructure, S...
CRWG1_UKTJ
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