Self Employed Resolution Field Agent

Minimum Commitment: 1 day per week (8 hours)

Pay: £20+ per hour (Dependent on experience, Hourly or Daily Rates to be discussed at interview)

About the Role

As a Resolution Field Agent , you will carry out face‑to‑face visits to residential and commercial properties on behalf of our utility‑sector clients. The role focuses on customer engagement, welfare checks, and resolving utility‑related issues in a professional, empathetic, and compliant manner.

This is a flexible, ad‑hoc, self‑employed role ideal for individuals seeking work that fits around their lifestyle while delivering meaningful, customer‑focused outcomes.

Key Responsibilities

• Visit residential and commercial properties within allocated postcode areas
• Discuss utility arrears, payment plans, and meter exchanges with customers
• Conduct welfare visits for pay‑as‑you‑go gas and electricity customers
• Plan, organise...