Seller Support Specialist

Woolworths Group (Australia and New Zealand’s largest retailer) launched Woolworths Market Plus (WMP) in October 2023. WMP is the coming together of three businesses (MyDeal, BigW Market & Everyday Market).

WMP is a new platform for businesses to both sell and manage products across the Woolworths Group Marketplaces. A curated customer destination, bringing together a trusted ecosystem comprising three core banners: MyDeal, Everyday Market and BIG W Market. We have grown in the last year and now operate primarily across three hub locations: Manila, Melbourne & Sydney.

We are seeking an experienced Seller Support Specialist to work with our seller base to nurture business relationships and help them grow their success on our marketplace platform.

Responsibilities

• Respond to sellers via tickets and phone for queries including administrative, technical and operational matters
• Address basic...