SEN Tribunal Manager

Salary range: Grade 16 £60,573-£62,766 plus fantastic benefits. Contract: Permanent. Hours of work: 36 hours per week. Location: Croydon.

Job Purpose

• Lead, supervise and manage the end‑to‑end Special Educational Needs and Disability Tribunal (SENDIST) process, ensuring all casework is conducted in a timely and efficient manner in line with Tribunal set deadlines.
• Draft legal submissions to the Tribunal and arrange for any necessary expert assessment to take place.
• Act as single point of contact for parents and their legal representatives.
• Lead and undertake Telephone Case Management Hearings to ensure that Croydon provides a high‑quality service in relation to the appeals process, in accordance with Audit Commission and Best Value Indicators.
• Lead a Tribunal Team that is solution‑focused, client‑oriented, and that develops and maintains a service delivery model aimed at reducing parental recourse to the SENDIST.
  Full-time Management & Operations