Opportunity Description
SEND Tribunal mediation and complaints officer
Contract | Civic Recruitment Limited | United Kingdom
Posted On 10/06/2026
Job Information
Interim & Executive Management
City Enfield
Province Enfield
Postal Code EN1
Job Description
3-month contract role with a local authority
Summary
- This is a 3-month contract role with a local authority, focused on managing and resolving complaints, mediation cases, and tribunal matters. The position is crucial for ensuring fair, timely, and person-centred dispute resolution, aligning with organisational policies, statutory requirements, and best practices. The role aims to minimise risk to the organisation while maintaining high standards of service delivery.
Responsibilities
- Manage a caseload of complaints, mediation cases, and tribunal applications, ensuring timely and effective resolution.
- Investigate compl...
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