Opportunity Description
Description
We’re scaling our Senior Account Management team to manage a growing portfolio of high-value enterprise and regulated clients. 🚀 This role is all about ensuring retention of ARR, driving upsell opportunities, and strengthening our value-led approach.
If you’re a trusted advisor who thrives on building long-term relationships, spotting commercial opportunities, and delivering measurable client impact — this one’s for you. 💼
⚡️ Take ownership of a £1M+ ARR portfolio across ~45 enterprise and regulated clients.
⚡️ Drive retention, upsell, and cross-sell opportunities to hit ambitious revenue targets.
⚡️ Act as the voice of the client — influencing product, sales, and operations.
⚡️ Shape and scale our account management playbook, processes, and enablement.
⚡️ Play a pivotal role in how we deliver value at scale in a fast-growing SaaS company.