Senior Account Servicing and Operations Manager

Key Responsibilities
1. Client Account Servicing & Relationship Management
Serve as the primary point of contact for assigned clients and projects. Build and maintain long-term relationships with corporate clients, agencies, government bodies, and partners. Attend client briefings, meetings, site recce, rehearsals, and project discussions. Understand client objectives, branding requirements, budgets, and operational expectations. Provide strategic event recommendations and creative solutions based on client goals. Ensure timely follow-up on client enquiries, quotations, revisions, and approvals. Manage client expectations, project timelines, and deliverables professionally. Prepare presentation decks, event proposals, quotations, and project reports. 2. Event Project Management
Oversee the full lifecycle of events from pre-event planning to execution and post-event reporting. Develop detailed project timelines, production schedules, and operational workflows. Coordinate intern...