Senior Application Support Specialist, Enterprise Platform Operations

Senior Application Support Specialist, Enterprise Platform Operations

Job Req Number:

Time Type: Full Time

Do you want to become part of a global support organization for a suite of cloud-native in-house developed applications?

Are you keen on delivering world class application support, and do terms like cloud technology, microservices and machine learning pique your interest?

Responsibilities

• Engage with application end users to analyze and document issues and take responsibility for their successful resolution
• Work with DevOps, SREs, Test Engineers, and Development teams to implement permanent solutions
• Further advance our monitoring framework and ensure 24/7 system and support availability via on-call
• Work closely with both IT and business to facilitate the continual improvement in the availability, performance, functionality, and security of our platforms
• Work wit...