Senior Associate-Digital Product Management

In U.S. Consumer Services (USCS), our product is Membership—delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long‑term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs.

Responsibilities

Product & Delivery Support

• Support the planning and execution of initiatives across the platform.
• Partner with Product Managers and Engineering teams to gather requirements, track deliverables, and coordinate releases.
• Assist with project planning, documentation, and stakeholder communications.

Business Analysis & Process Improvement

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