Senior Associate, Game Operations

Job Description Strategize, plan and execute seasonal in-game content plan on a local level, suited according to the local market's preference Oversee revenue and engagement monthly KPIs for the product, and develop plans to achieve the KPIs Measure the success of product features after release and optimize their performance through split-testing and rapid, data-driven iteration Cross team collaboration with Marketing, Design, Customer Support, and other teams to implement plans that achieve product KPIs and provide a good experience to our players Support the product feature and tool roadmap by surfacing unmet player needs and identifying pain points Analyze key metrics and user feedback on a real-time basis to determine user trends and behavior Collaborate with the Live Services teams to detect, surface and optimize the game economy, features and concepts, implement rebalancing plans, and identify and close out exploits Deliver meaningful analyses and insightful outcome-driven presen...