Senior Business Analyst, Operational Excellence

Time Type: Full Time

This role supports operational performance improvement, drives digital solution development, and leads continuous improvement initiatives. It requires strong analytical skills, solution design capability, and effective cross-functional collaboration.

• Support Operations teams in interpreting KPI logic, definitions, and performance drivers.
• Monitor KPI trends, identify performance shortfalls, and support root cause analysis.
• Work with cross-functional teams to drive corrective actions and improvement plans.
• Provide insights and recommendations that help operations sustain KPI performance.

• Identify opportunities to digitalize or automate operational processes.
• Design, develop, and prototype digital solutions using low-code tools, automation platforms, or programming languages.
Full-time Other-General