Senior Business Analyst (Product Modelling Expert) - REF5078X

Job Description

We are looking for an experienced Product Modelling Expert for our ITSM platform. The ITSM platform is the main digital interface for DTAG’s large B2B customers to interact with Deutsche Telekom throughout the entire customer contract lifecycle.
All DTAG products and services are described in a structured digital format (product models) within an electronic product catalog on the ITSM platform.

In this role, you will drive the creation of customer-specific catalog entries as well as standard DTAG products sold via the ITSM platform. You will work closely with Service Design, Solution Design, Product Portfolio Management, and DT IT teams to ensure product models are defined in a way that enables efficient catalog implementation.

Your Tasks