Senior Business Analyst

Job Req Number: Time Type: Full Time

• The keeper of all Key performance Indicators or KPIs, scorecard reporting related to the assigned Operations.
• Understand the objective of each parameter, definition, target, calculation, frequency, source, retrieval method.
• Highlight issues of failing Key performance Indicators (KPIs) and trigger correction action with relevant function.
• Initiate and adopt digitalization opportunities through designing, developing and implementing applications and workflow platforms for automation.
• Construct value stream mapping and analyse data trends to identify improvement areas, streamline and follow through to implementation.
• Work with internal IT and customer on changes, improvement, clarification of existing and new parameters.